Gmail Accounts crash iPhone Mail application

October 16, 2008

Apple News

img 51471 iphone wb1 300x300 Gmail Accounts crash iPhone Mail application

There have been some reports that several iPhone users have had their iPhone Mail application crash when they attempt to access their Gmail account. One iPhone user reported saying that “I did a fresh restore, and synchronized mail, calendar and contacts to our Exchange Server with no problems whatsoever. But as soon as I added my Google Apps IMAP account, my Contacts started to crash if I scrolled to the bottom of the list or tried to search.” There is no explanation for the crash, but there are several ways users can alleve this problem:

  • Reset network settings: Settings > General > Reset network settings
  • Restore the iPhone in ITunes.
  • Change password Navigate to your Gmail account page on a computer and change the accounts password. Next, delete the Gmail account from the iPhone and reestablish it.

Let us know if you had any problem with your Gmail account and the iPhone Mail application and tell us what steps you took to fix the problem.

- Geoff

[Source: iPhoneAtlas]

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  • Mo

    Hey! I’ve worked on this for about 20 minutes… Most websites posting solutions are from last year… so I’m not sure why no on has come across this again…

    One reason this can happen, and I haven’t seen this written up anywhere – is if you ENTER YOUR USERNAME IN THE CONFIGURATIONS WITHOUT THE “@GMAIL.COM”

    appended to it.

    ALWAYS write username as “username@gmail.com”

    in all the entries during configuration… This prevents the mail app from aimlessly querying the gmail server (I think that’s part of the crash-problem).

    This fixes the issue.